Terms & Conditions

TERMS AND CONDITIONS

Check in and departure times:

Check in:

4pm-11p.m. Monday – Thursday

   4p.m. -7p.m. Thursday – Sunday.

Check out: 10am weekdays and 11am weekends unless otherwise agreed with Manor Lodge prior to arrival.

Please note that a request to check in outside these hours will be charged extra to the booking.

Bookings that check out before scheduled departure cay will be charged in full.

Breakfast: Breakfast is served from 7am to 9am weekdays and 9am to 10am weekends.  Special dietary requirements can be catered to if discussed on arrival.

Advanced Bookings:  A non-refundable payment of one night  deposit is required at time of booking and full payment up to 28 days prior to arrival. Card, cheque or BACS accepted.

One Night Stays and Walk-ins: Guests must pay upon arrival.

Changes:  If any changes need to be made to your booking, please notify us as soon as possible.  We will endeavor to help with your changes as best we can but cannot guarantee to be able to accommodate all requests.  Where we can make changes, an amendment fee of £10 per person/per amendment will become payable unless it is to increase the value of the booking.

Cancellations: If you wish to cancel your booking once it has been confirmed, please notify us as soon as possible

Period within which notification of cancellation              Cancellation  Charge(% of total cost payable)

Is received by us

More than 28 days                                                                 Deposit

15 – 28 days                                                                             Deposit

Less than 7 days                                                                       100%

We strongly advise you take out holiday insurance against unexpected problems.

We cannot be held responsible for damage, loss or theft to possessions.  Cars are parked at owners risk.